Return Policy

We want you to love your Honey & Lune purchase! Each box is hand-curated with care, and we take pride in the quality and presentation of every product.

If for any reason you are not completely satisfied, eligible items may be returned within 30 days of delivery for a refund or store credit. To qualify for a return, products must be:

• Unopened, unused, and in their original packaging

• Returned with all included items and accessories

• Accompanied by proof of purchase (order confirmation or receipt)

Please note:

• Due to the nature of our curated boxes and hygiene standards, opened or used items cannot be accepted.

• A 10% restocking fee will be deducted from the refund total.

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

To initiate a return, please contact us at [insert customer service email] with your order number and reason for return. Once approved, you’ll receive instructions for completing your return.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 7 days of delivery at [insert customer service email] with your order number and photos of the issue. We’ll review your claim promptly and offer a replacement or refund when applicable.

We appreciate your understanding and your trust in Honey & Lune — every order helps us continue creating thoughtful, wellness-focused gifts for babies and parents.